Our Inclusion Pledge
Current as of 26/07/2026, LUNÉLLE is committed to digital inclusion in Malaysia. We strive to ensure our boutique company online presence remains accessible to all community members, respecting local standards for digital ease.
Defining Web Accessibility
A digitally inclusive website empowers visitors with different abilities or disabilities to navigate comfortably. In Malaysia, we align with global best practices so that our cafe's menu and atmosphere are felt online with the assistance of screen readers, keyboards, or other vital assistive tools.
Local Digital Updates and Adjustments
In the spirit of creating a caring society as envisioned in Malaysia, we have optimized this site using WCAG 2.1 Level AA guidelines. We have adapted our boutique's digital presence to be compatible with modern assistive technologies. Our specific efforts include: • Utilizing specialized wizards to identify and resolve barriers • Correctly setting the site language and regional context • Organizing a logical content flow for screen reader navigation • Establishing clear heading hierarchies on every page • Including descriptive alternative text for our gourmet treat images • Choosing color palettes that meet required visibility contrasts • Minimizing distracting motion or flickering elements • Verifying that all media and downloadable files are accessible to everyone
Statement on External Content and Local Third-Party Integrations
While LUNÉLLE strives for full inclusivity, some parts of our site rely on external platforms (such as maps or social feeds). Because these components are not controlled by our company, we declare partial compliance for the specific pages found at the footer below.
Feedback and Local Support
If you encounter any hurdles while browsing our site or need help with an order, please reach out. We are dedicated to continuous improvement for our Malaysian community and cherish your feedback:
- +60102785679 - Russel Dave Robert
- +60178377695 - Samuel Foo